The perfect storm for NGOs and multilateral organisations: Why transformation can’t wait

A sector under pressure
NGOs and multilateral organisations are facing what experts are calling a “perfect storm.” Geopolitical fragmentation, economic headwinds, and public trust crises are converging to disrupt traditional operating models. The result: shrinking donor bases, rising competition, and unprecedented demands for accountability.
Once seen as steady drivers of progress on climate action, humanitarian aid, public health and the Sustainable Development Goals (SDGs), many institutions now risk losing legitimacy. Cases of financial mismanagement, governance failures, and allegations of misconduct have further eroded credibility. Meanwhile, global crises from Russia’s war in Ukraine to climate disasters are stretching already constrained resources.
Legitimacy: From incremental change to transformation
In our white paper we argue that small adjustments will no longer suffice. To stay relevant and impactful, NGOs and multilateral organisations must pursue transformation across three dimensions: People, processes, and policies.
People
Leadership must evolve from charismatic personalities to data-literate, accountable, and empathetic “co-pilots” capable of navigating complexity. Continuous staff development in monitoring, evaluation, and stakeholder engagement will be essential.
Processes
Outcome-focused measurement, independent evaluation, and AI-driven digital monitoring can replace activity-based reporting with real-time evidence. Transparency and stakeholder feedback loops must become the norm.
Policies
Organisations need sharper strategic focus, crisis-readiness, and governance systems with zero tolerance for corruption. Donor engagement should shift from one-size-fits-all approaches to tailored, benefit-focused communication.
Rebuilding trust and impact
This transformation is not just about surviving – It is about restoring credibility and influence. By embracing radical transparency, organisations can turn accountability into a competitive advantage. By focusing on measurable outcomes rather than lofty promises, they can rebuild donor confidence and public trust.
This transformation is not just about surviving – It is about restoring credibility and influence.
Benefit-focused project marketing
In today’s competitive donor landscape, programmes must be presented so that donors can quickly grasp their essence. Benefits, measurable impacts, and concrete improvements should be communicated much like private sector marketing campaigns target customers. A “one-size-fits-all” approach no longer works: grant applications must be tailored to donor needs.
The choice ahead
The conclusion is clear: incremental reform is no longer enough. Organisations that invest in new capabilities, adopt evidence-driven models, and rethink how they engage stakeholders will emerge stronger and more relevant. Those that do not risk irrelevance in an era where legitimacy and impact are under constant scrutiny.
The conclusion is clear: incremental reform is no longer enough.
The white paper’s message is urgent but hopeful: transformation is difficult, but the potential for renewed influence and effectiveness has never been greater.
About Leidar
Leidar is a global communication consultancy that helps clients set their course, navigate and communicate effectively. This is Leadership Navigation.
For more information, please contact
Lukasz Bochenek
Chief Executive Officer based in Geneva
Lukasz is the CEO of Leidar, where he advises global companies and international organizations on navigating complex issues and stakeholder landscapes. His approach combines strategic management, commercial law, and human-centric anthropology to deliver clear direction and impact.
Lutz Meyer
Senior Advisor, Advocacy and Public Affairs based in Brussels
Lutz leads Leidar’s focus on international advocacy across the influencing axes of Geneva, Brussels and London. He develops communications and advocacy strategies for international organisations and also advises on organisational in-house structures related to sustainable strategy implementation.