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Cyber Crisis Communications

At Leidar, we know how quickly a cyber incident can escalate into a communications crisis. With 20+ years of experience, we’ve guided organizations in every sector, from healthcare and finance to energy, education, and technology, through the toughest moments. Whether preparing for threats, managing active incidents, or rebuilding trust afterward, we deliver the strategies that protect reputations and keep stakeholders confident when it matters most. 

How We Help


Plan Audits & Updates

We audit existing crisis or incident response plans to identify gaps, streamline processes, and ensure readiness for today’s risks. Our updates incorporate best practices, clear escalation protocols, and actionable checklists to simplify decision-making under pressure.


Crisis Communications Playbooks

We create tailored, enterprise-wide playbooks with step-by-step guidance for the first 24–48 hours of a crisis. These include roles and responsibilities, pre-approved templates, stakeholder maps, and communication strategies for internal and external audiences. 


Rapid Response & Standby Support 

Our 24/7/365 crisis response team partners with executives, legal counsel, and cyber forensic teams to manage real-time communications during incidents. We monitor traditional and social media, counter misinformation, and ensure balanced coverage. 


Training & Tabletop Exercises 

We provide interactive workshops and simulations to test response readiness, identify gaps, and strengthen executive and team performance. We also offer media coaching to prepare spokespeople for high-stakes interviews during crises. 


Reputation Recovery 

After the crisis, we support long-term recovery strategies to rebuild trust, address lingering perceptions, and pivot back to proactive reputation-building. 

Why Leidar? 


Our methodology is proven yet adaptable. We partner directly with leadership teams, tailoring every step to your culture and level of preparedness. In an active incident, we work alongside the nation’s top cybersecurity and privacy law firms to mitigate risks and protect your organization from legal, regulatory, and reputational fallout. From readiness planning to real-time response, Leidar ensures you’re equipped to safeguard your people, your brand, and your reputation when it matters most. 

Read our crisis related articles


  •  

    Why Cyber Crisis Messaging Is Different From Any Other Kind of Crisis

    Cyber incidents break the crisis rulebook. Message with speed, clarity and trust when facts lag, attackers speak and timelines compress.

    Read more
  •  

    The CEO’s Role in Building Corporate Reputation

    CEOs shape public trust and corporate reputation. Learn from a real-world crisis how leadership style, conduct, and response impact company perception.

    Read more
  •  

    When a Cyberattack Becomes a Communications Crisis

    Cyberattacks are inevitable. Your comms response—clear, fast, human—decides trust and recovery. Practical steps from prep to post-incident.

    Read more
  •  

    Norwegian aquaculture must do more to nurture trust

    Norway’s aquaculture industry must evolve sustainably, embracing transparency and innovation to build trust and ensure long-term growth.

    Read more

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